Last month Netvision called me and offered me 100 Mb internet access at a much lower price than I was paying to Bezeq. I accepted, but they told me I would have to cancel Bezeq. When I realized that this would mean cancelling my e-mail address (bezeqint), I decided not to do it. I have had Bezeq for a long time (since 2006 I think) and they provide not only my internet access, but also my e-mail address, and my telephone access. Then Hot, who provide the computer cable connection, called me a few days ago and told me I cannot have two internet providers, I have to choose one and they can’t help me to choose. This is called internet angst.
So I called Bezeq to find out how much I am actually paying and was told that I pay NIS 173, for 12 Mb, but they could give me an upgrade to 100 Mb for NIS 210 (a saving of 40 NIS). So I agreed, with the intention of cancelling Netvision. But, I had difficulty getting thru to them, their English language choice did not work and there were so many options within options and the wait was so long, that I gave up and asked my daughter, Miriam, to help me. She is not only amazingly helpful but she speaks Hebrew fluently and has a lot of patience. She got thru to Netvision and then asked them how much was their deal, and she was told NIS 20 per month for 100 Mb. That is incredibly cheap, if I took that it would save me a lot of money in a year (Bezeq told Miriam that I pay NIS 180 for internet, a further reduction, so that would be a saving of NIS 160 per month or ca. $480 pa). But, what is the best choice, cost vs. convenience. Once you start changing things they tend not to work. But, if the Netvision deal is real it may be worth it (they can apparently charge less because they don’t have the infrastructure of Bezeq).